Welcome to Softpaw Vintage! I am so glad you’ve found me. Please take a moment to review my shop policies before making a purchase. By completing your order, you agree to the terms outlined below.

No Refunds or Exchanges

Due to the nature of our items—vintage textiles, each one unique and one-of-a-kind—I do not offer refunds or exchanges. All sales are final. We encourage you to carefully read the product descriptions and review all photos before making a purchase.

Vintage Textiles: Condition and Care

All of the items are carefully selected vintage textiles that have a story to tell. Please note that these items are pre-loved and may show signs of wear, such as slight fading, small stains, or imperfections, which are to be expected. I strive to provide honest and accurate descriptions, and we make every effort to document any flaws we come across, but due to the nature of vintage goods, some wear and tear may be overlooked.

Stains

Please be aware that some vintage textiles may have mild stains or damage — that is part of their character. While I take great care to clean and prepare each piece, certain stains or marks may be unavoidable or hard to fully remove, particularly with delicate fabrics. I believe these imperfections add to the charm of the item and are part of its vintage appeal.

If you have any specific questions about an item, including condition or the presence of any stains or seal damages, feel free to reach out before purchasing. We're happy to provide additional details or photos as needed.

Hand Wash and Hang Dry Only

To preserve the integrity of your vintage textile, I recommend hand washing only with mild detergent and cold water. Avoid using a washing machine or harsh chemicals. After washing, hang dry your item in a shaded area—do not wring, twist, or tumble dry, as this can damage the fabric or affect its shape. This gentle care will help ensure your vintage piece remains in great condition for years to come.

Shipping & Handling

• I carefully pack all items in eco friendly packaging to ensure they reach you safely. Please ensure your shipping address is correct at checkout; we are not responsible for items lost due to incorrect address information.

• Any shipping delays caused by carriers (e.g., USPS, FedEx) are outside of our control, and we are unable to provide refunds for delayed shipments.

Care for Vintage Items

To preserve the quality of your vintage textile, we recommend following the specific care instructions above. Vintage textiles are often delicate and may require extra care to maintain their beauty over time.

Patterns:

DISCLAIMER: THIS PRODUCT IS INTENDED SOLELY FOR THE PERSONAL USE OF THE ORIGINAL PURCHASER AND IS NOT TO BE RESOLD, COPIED OR DISTRIBUTED IN ANY FORM. COMMERCIAL USE IS NOT PERMITTED. MODIFICATION OR DISTRIBUTION OF ANY PART OF THE ENTIRETY OF THIS PATTERN IS PROHIBITED. 

Questions?

If you have any questions or need further clarification before making your purchase, please don’t hesitate to contact me. I am here to help and ensure you’re satisfied with your shopping experience.

Thank you for supporting the shop and preserving the beauty of vintage textiles!